ISO 22483:2020
ISO 22483:2020 Tourism and related services – Hotels – Service requirements
CDN $295.00
Description
This document establishes quality requirements and recommendations for hotels regarding staff, service, events, entertainment activities, safety and security, maintenance, cleanliness, supply management and guest satisfaction.
The requirements are applicable regardless of their classification and category, and whether the services are provided directly by internal staff or by a subcontractor.
Edition
1
Published Date
2020-04-14
Status
PUBLISHED
Pages
29
Language
English
Format
Secure PDF
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Abstract
This document establishes quality requirements and recommendations for hotels regarding staff, service, events, entertainment activities, safety and security, maintenance, cleanliness, supply management and guest satisfaction.
The requirements are applicable regardless of their classification and category, and whether the services are provided directly by internal staff or by a subcontractor.
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