ISO 20000:2019
ISO 20000:2019 Information technology – Service management – Part 2: Guidance on the application of service management systems
CDN $438.00
Description
This document provides guidance on the application of a service management system (SMS) based on ISO/IEC 20000-1. It provides examples and recommendations to enable organizations to interpret and apply ISO/IEC 20000-1, including references to other parts of ISO/IEC 20000 and other relevant standards.
Edition
3
Published Date
2019-08-19
Status
PUBLISHED
Pages
63
Language
English
Format
Secure PDF
Secure – PDF details
- Save your file locally or view it via a web viewer
- Viewing permissions are restricted exclusively to the purchaser
- Device limits - 3
- Printing – Enabled only to print (1) copy
See more about our Environmental Commitment
Abstract
This document provides guidance on the application of a service management system (SMS) based on ISO/IEC 20000-1. It provides examples and recommendations to enable organizations to interpret and apply ISO/IEC 20000-1, including references to other parts of ISO/IEC 20000 and other relevant standards.
Previous Editions
Can’t find what you are looking for?
Please contact us at:
Related Documents
-
ISO 22553:2019 Paints and varnishes – Electro-deposition coatings – Part 1: Vocabulary
CDN $86.00 Add to cart -
ISO 80004:2020 Nanotechnologies – Vocabulary – Part 3: Carbon nano-objects
CDN $86.00 Add to cart -
ISO 5053:2019 Industrial trucks – Vocabulary – Part 2: Fork arms and attachments
CDN $397.00 Add to cart -
ISO 16520:2025 Tourism and related services – Restaurants and catering – Vocabulary
CDN $195.00 Add to cart
