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B51-14 (R2019) – Boiler, pressure vessel, and pressure piping code

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362

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CSA C22.2 NO. 62841-2-6:22 – Electric motor-operated hand-held tools, transportable tools and lawn and garden machinery — Safety — Part 2-6: Particular requirements for hand-held hammers (Binational standard with UL 62841-2-6)

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598

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CSA C22.2 NO. 62841-2-6:22/A1:24 – Amendment 1:2024 to CSA C22.2 NO. 62841-2-6:22, Electric motor-operated hand-held tools, transportable tools and lawn and garden machinery — Safety — Part 2-6: Particular requirements for hand-held hammers (Binational standard with UL 62841-2-6)

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111

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CAN/CSA-C22.2 NO. 62841-2-5:16 (R2026) – Electric motor-operated hand-held tools, transportable tools and lawn and garden machinery – Safety – Part 2-5: Particular requirements for hand-held circular saws (Bi-national standard with UL 62841-2-5)

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480

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CAN/CSA-C22.2 NO. 62841-2-5:16 (R2026)/A1:26 – Amendment 1:2026 to CAN/CSA-C22.2 NO. 62841-2-5:16, Electric motor-operated hand-held tools, transportable tools and lawn and garden machinery – Safety – Part 2-5: Particular requirements for hand-held circular saws (Bi-national standard with UL 62841-2-5)

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48

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CAN/CSA-C22.2 No. 62841-2-4:15/A1:26 – Amendment 1:2026 (IDT) to CAN/CSA-C22.2 No. 62841-2-4:15, Electric motor-operated hand-held tools, transportable tools and lawn and garden machinery — Safety — Part 2-4: Particular requirements for hand-held sanders and polishers other than disc type (Bi-national standard with UL 62841-2-4)

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48

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CAN/CSA-C22.2 NO. 62841-2-4:15 (R2025) – Electric motor-operated hand-held tools, transportable tools and lawn and garden machinery — Safety — Part 2-4: Particular requirements for hand-held sanders and polishers other than disc type (Bi-national standard with UL 62841-2-4)

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167

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CSA C22.2 NO. 62841-2-3:21/A1:26 – Amendment 1:2026 to CSA C22.2 No. 62841-2-3:21, Electric motor-operated hand-held tools, transportable tools and lawn and garden machinery — Safety — Part 2-3: Particular requirements for handheld grinders, disc-type polishers and disc-type sanders (Binational standard with UL 62841-2-3)

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520

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CSA C22.2 NO. 62841-2-23:25 – Electric motor-operated hand-held tools, transportable tools and lawn and garden machinery — Safety — Part 2-23: Particular requirements for hand-held die grinders and small rotary tools (Binational standard with IEC 62841-2-23)

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394

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CAN/CSA-C22.2 NO. 62841-2-21:18/A1:26 – Amendment 1:2026 to CAN/CSA-C22.2 No. 62841-2-21:18, Electric motor-operated hand-held tools, transportable tools and lawn and garden machinery – Safety – Part 2-21: Particular requirement for hand-held drain cleaners (Adopted amendment 1:2024 to IEC 62841-2-21)

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21

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ISO 10004:2018

ISO 10004:2018 Quality management – Customer satisfaction – Guidelines for monitoring and measuring

CDN $305.00

SKU: 4ed6e4ae76ba Categories: , , , ,

Description

This document gives guidelines for defining and implementing processes to monitor and measure customer satisfaction.

This document is intended for use by any organization regardless of its type or size, or the products and services it provides. The focus of this document is on customers external to the organization.

NOTE Throughout this document, the terms “product” and “service” refer to the outputs of an organization that are intended for, or required by, a customer.

Edition

2

Published Date

2018-07-16

Status

PUBLISHED

Pages

35

Language Detail Icon

English

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Abstract

This document gives guidelines for defining and implementing processes to monitor and measure customer satisfaction.

This document is intended for use by any organization regardless of its type or size, or the products and services it provides. The focus of this document is on customers external to the organization.

NOTE Throughout this document, the terms "product" and "service" refer to the outputs of an organization that are intended for, or required by, a customer.

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