ISO 30105:2021
ISO 30105:2021 Information technology – IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes – Part 6: Guidelines on risk management
CDN $186.00
Description
This document provides guidance on risk management practices for the IT enabled services-business process outsourcing (ITES-BPO) service provider for the outsourced business processes. It provides guidance for planning, establishing, implementing, operating, monitoring, reviewing, maintaining and improving the risk management framework for the ITES-BPO services.
This document:
-    covers IT enabled business processes that are outsourced;
-    is applicable to the service provider;
-    is applicable to all lifecycle processes of ITES-BPO;
-    is not intended to cover IT services.
The guidelines in this document align to ISO 31000, elaborating the risk principles, risk management framework and risk management process from an ITES-BPO perspective.
Edition
1
Published Date
2021-10-20
Status
PUBLISHED
Pages
18
Language
English
Format
Secure PDF
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Abstract
This document provides guidance on risk management practices for the IT enabled services-business process outsourcing (ITES-BPO) service provider for the outsourced business processes. It provides guidance for planning, establishing, implementing, operating, monitoring, reviewing, maintaining and improving the risk management framework for the ITES-BPO services.
This document:
-    covers IT enabled business processes that are outsourced;
-    is applicable to the service provider;
-    is applicable to all lifecycle processes of ITES-BPO;
-    is not intended to cover IT services.
The guidelines in this document align to ISO 31000, elaborating the risk principles, risk management framework and risk management process from an ITES-BPO perspective.
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