ISO/TS 19384:2026
ISO/TS 19384:2026 Service excellence — Guidance for the application of digital approaches to achieve service excellence
CDN $251.00
This publication was last reviewed and confirmed in 2026.
Service excellence — Guidance for the application of digital approaches to achieve service excellence
Description
This document gives guidance on applying ISO 23592, including principles, models and specific application methods, to achieve service excellence by implementing and using digital approaches.
This document is applicable to organizations having, or planning to have, digital approaches to achieve service excellence.
Edition
1
Published Date
2026-06-18
Status
PUBLISHED
Pages
25
Language
English
Format
Secure PDF
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Abstract
This document gives guidance on applying ISO 23592, including principles, models and specific application methods, to achieve service excellence by implementing and using digital approaches.
This document is applicable to organizations having, or planning to have, digital approaches to achieve service excellence.
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