ISO 24082:2021
ISO 24082:2021 Service excellence – Designing excellent service to achieve outstanding customer experiences
CDN $263.00
Description
This document specifies principles and activities for designing excellent service that achieve outstanding customer experience. It applies to all organizations delivering services, such as commercial organizations, public services and not-for-profit organizations.
Edition
1
Published Date
2021-06-10
Status
PUBLISHED
Pages
26
Language
English
Format
Secure PDF
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Abstract
This document specifies principles and activities for designing excellent service that achieve outstanding customer experience. It applies to all organizations delivering services, such as commercial organizations, public services and not-for-profit organizations.
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