ISO 11367:2025
ISO 11367:2025 Service excellence – Principles and model for public service organizations
CDN $310.00
Description
This document establishes the principles of public service excellence and gives guidance on a public service excellence model.
This document is applicable to public service organizations that deliver services and aim to provide an outstanding experience to their key stakeholders, such as the society (the citizens) they serve, and other partner organizations for the purpose of delivering excellent service.
Edition
1
Published Date
2025-02-11
Status
PUBLISHED
Pages
34
Language
English
Format
Secure PDF
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Abstract
This document establishes the principles of public service excellence and gives guidance on a public service excellence model.
This document is applicable to public service organizations that deliver services and aim to provide an outstanding experience to their key stakeholders, such as the society (the citizens) they serve, and other partner organizations for the purpose of delivering excellent service.
Previous Editions
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