ISO 20000:2017
ISO 20000:2017 Information technology – Service management – Part 6: Requirements for bodies providing audit and certification of service management systems
CDN $192.00
Description
ISO/IEC 20000-6:2017 specifies requirements and provides guidance for certification bodies providing audit and certification of an SMS in accordance with ISO/IEC 20000‚Äë1. It does not change the requirements specified in ISO/IEC 20000‚Äë1. ISO/IEC 20000-6:2017 can also be used by accreditation bodies for accreditation of certification bodies.
A certification body providing SMS certification is expected to be able to demonstrate fulfilment of the requirements specified in ISO/IEC 20000-6:2017, in addition to the requirements in ISO/IEC 17021‚Äë1.
Edition
1
Published Date
2017-06-06
Status
PUBLISHED
Pages
13
Language
English
Format
Secure PDF
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Abstract
ISO/IEC 20000-6:2017 specifies requirements and provides guidance for certification bodies providing audit and certification of an SMS in accordance with ISO/IEC 20000‚Äë1. It does not change the requirements specified in ISO/IEC 20000‚Äë1. ISO/IEC 20000-6:2017 can also be used by accreditation bodies for accreditation of certification bodies.
A certification body providing SMS certification is expected to be able to demonstrate fulfilment of the requirements specified in ISO/IEC 20000-6:2017, in addition to the requirements in ISO/IEC 17021‚Äë1.
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