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B51-14 (R2019) – Boiler, pressure vessel, and pressure piping code

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ISO 23592:2021

ISO 23592:2021 Service excellence – Principles and model

CDN $259.00

SKU: 3c75f1e75a06 Category:

Description

This document specifies service excellence terminology, principles and model to achieve outstanding customer experience and sustainable customer delight. It does not focus on the provision of basic customer service but on the provision of excellent service.

This document applies to all organizations delivering services, such as commercial organizations, public services and not-for-profit organizations.

Edition

1

Published Date

2021-06-17

Status

PUBLISHED

Pages

22

Language Detail Icon

English

Format Secure Icon

Secure PDF

Abstract

This document specifies service excellence terminology, principles and model to achieve outstanding customer experience and sustainable customer delight. It does not focus on the provision of basic customer service but on the provision of excellent service.

This document applies to all organizations delivering services, such as commercial organizations, public services and not-for-profit organizations.

Previous Editions

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