
ISO 24082:2021
ISO 24082:2021 Service excellence – Designing excellent service to achieve outstanding customer experiences
CDN $259.00
SKU: f4702a5f3908
Categories: ICS:03.080.01, SUSTAINABLE_DEVELOPMENT_GOAL:3, SUSTAINABLE_DEVELOPMENT_GOAL:8, SUSTAINABLE_DEVELOPMENT_GOAL:9
Description
This document specifies principles and activities for designing excellent service that achieve outstanding customer experience. It applies to all organizations delivering services, such as commercial organizations, public services and not-for-profit organizations.
Edition
1
Published Date
2021-06-10
Status
PUBLISHED
Pages
26
Format 
Secure PDF
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Abstract
This document specifies principles and activities for designing excellent service that achieve outstanding customer experience. It applies to all organizations delivering services, such as commercial organizations, public services and not-for-profit organizations.
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