
ISO 25052:2024
ISO 25052:2024 Systems and software engineering – Systems and software Quality Requirements and Evaluation (SQuaRE): cloud services – Part 2: Quality measurement
CDN $192.00
Description
This document defines quality measures for quantitatively evaluating cloud services quality in terms of characteristics and sub-characteristics defined in ISO/IEC TS 25052-1 and is intended to be used together with ISO/IEC TS 25052-1.
This document contains the following:
–¬†¬†¬†¬† a basic set of quality measures for each characteristic and sub-characteristics;
–¬†¬†¬†¬† an explanation of how to apply quality measures to cloud services.
Since the quality model defined in ISO/IEC TS 25052-1 is the extension to the existing quality models defined in ISO/IEC 25010 to ISO/IEC 25019, it can be used with the product quality model, IT service quality model, data quality model, and quality-in-use model according to evaluation purposes. For the same reason, the quality measures defined in this document can also be used with the quality measures for software ICT products, IT services, data, and quality-in-use.
As there are several cloud service categories, this document focuses on the quality model of SaaS (software as a service). This document does not address PaaS (platform as a service) and IaaS (infrastructure as a service).
Edition
1
Published Date
2024-12-16
Status
PUBLISHED
Pages
18
Format 
Secure PDF
Secure – PDF details
- Save your file locally or view it via a web viewer
- Viewing permissions are restricted exclusively to the purchaser
- Device limits - 3
- Printing – Enabled only to print (1) copy
See more about our Environmental Commitment
Abstract
This document defines quality measures for quantitatively evaluating cloud services quality in terms of characteristics and sub-characteristics defined in ISO/IEC TS 25052-1 and is intended to be used together with ISO/IEC TS 25052-1.
This document contains the following:
-     a basic set of quality measures for each characteristic and sub-characteristics;
-     an explanation of how to apply quality measures to cloud services.
Since the quality model defined in ISO/IEC TS 25052-1 is the extension to the existing quality models defined in ISO/IEC 25010 to ISO/IEC 25019, it can be used with the product quality model, IT service quality model, data quality model, and quality-in-use model according to evaluation purposes. For the same reason, the quality measures defined in this document can also be used with the quality measures for software ICT products, IT services, data, and quality-in-use.
As there are several cloud service categories, this document focuses on the quality model of SaaS (software as a service). This document does not address PaaS (platform as a service) and IaaS (infrastructure as a service).
Previous Editions
Can’t find what you are looking for?
Please contact us at:
Related Documents
-

ISO 14416:2003 Information and documentation – Requirements for binding of books, periodicals, serials and other paper documents for archive and library use – Methods and materials
CDN $305.00 Add to cart -

ISO 3833:1977 Road vehicles – Types – Terms and definitions
CDN $129.00 Add to cart -

ISO 15424:2025 Information technology – Automatic identification and data capture techniques – Data carrier identifiers (including symbology identifiers)
CDN $259.00 Add to cart -

ISO 20537:2025 Footwear – Identification of defects during visual inspection – Vocabulary
CDN $305.00 Add to cart







