ISO 32123:2024
ISO 32123:2024 Transaction assurance in E-commerce – After-sales services
CDN $195.00
Description
This document provides information on the nature of after-sales services unique to E-commerce transactions. It is a review of current practices across different platforms, an analysis of factors that impact quality of after-sales services in E-commerce transactions and a description of possible means to enhance after-sales services.
Edition
1
Published Date
2024-12-13
Status
PUBLISHED
Pages
17
Language
English
Format
Secure PDF
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Abstract
This document provides information on the nature of after-sales services unique to E-commerce transactions. It is a review of current practices across different platforms, an analysis of factors that impact quality of after-sales services in E-commerce transactions and a description of possible means to enhance after-sales services.
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