ISO 9241:2018

Description

This document specifies ergonomic principles which apply to the user requirements, design, and procurement of the physical equipment and environment, which contribute to the context of use of interactive systems. It provides requirements, recommendations and explanations related to these principles.

In particular, the general principles and requirements specified in this document apply to the standards specifying functional design of furniture and equipment constituting the environment.

The principles specified in this document utilize ergonomic knowledge (from the disciplines anthropometry, acoustics, vision, thermal environments, indoor air quality, mechanical vibrations, etc.) to design and evaluate environments that enhance usability (effectiveness, efficiency and satisfaction), accessibility, performance and well-being for organized and non-organized use of interactive systems.

The intended users of this document include:

– developers of systems, products and services;

– public and corporate purchasers;

– occupational health and safety professionals;

– architects and interior designers;

– human resource professionals;

– usability/ergonomics/human factors professionals.